milion88 is committed to protecting your personal data. This Policy explains exactly what we collect, why we collect it, and how it is safeguarded.
This Privacy Policy (hereinafter referred to as "this Policy" or "the Policy") describes how milion88 (hereinafter referred to as "the Company", "we", "us", or "our") collects, processes, stores, and discloses personal data in connection with the operation of the online gaming platform accessible at milion88.cam (hereinafter referred to as "the Platform", "the Website", or "the Service").
milion88 is committed to handling all personal data responsibly, transparently, and in a manner consistent with applicable data protection legislation, international best practice, and the requirements of our operating licence. We do not sell your personal data to third parties for marketing purposes. We do not use your data in ways you would not reasonably expect.
By creating an Account on the Platform, making a deposit, or otherwise using our services, you acknowledge that you have read and understood this Policy and that you consent to the collection, processing, and use of your personal data as described herein. If you do not agree with this Policy, you must not access or use the Platform.
This Policy applies to all users of the Platform, including registered players, visitors who browse the Website without creating an Account, and individuals who interact with us through our customer support channels. It should be read together with milion88's Terms & Conditions.
⚠️ Important for Malaysian Users: milion88 does not operate under Malaysian domestic law and does not claim regulation by Bank Negara Malaysia or any other Malaysian government body. However, we apply data protection standards consistent with international best practice and treat the personal data of all users — including Malaysian residents — with the same high level of care.
For the purposes of this Policy, the following definitions apply:
We collect different categories of Personal Data depending on your level of interaction with the Platform. The table below summarises the main categories of data we collect and examples of specific data points within each category.
| Category | Examples of Data Collected | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number (e.g., MyKad number), passport number | Yes — for KYC |
| Contact Data | Email address, mobile phone number, residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam) | Yes — for registration |
| Financial Data | Payment method details (e-wallet account references, bank account numbers for DuitNow/FPX, cryptocurrency wallet addresses), transaction history, deposit and withdrawal records in MYR | Yes — for payments |
| Account Data | Username, account settings, communication preferences, bonus history, wagering history, game participation records | Yes — automatically generated |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session duration, referral URL | Yes — automatically collected |
| Behavioural Data | Pages visited, games played, bet amounts, sports markets accessed, live streaming usage, click patterns | Yes — automatically collected |
| Communications Data | Support chat transcripts, email correspondence, complaint records, feedback submissions | Where applicable |
| KYC Documents | Scanned copies of government-issued identification, proof of address documents, selfie or liveness verification images | Yes — before first withdrawal |
We do not collect or process special categories of sensitive personal data (such as health data, racial or ethnic origin, or political opinions) unless you voluntarily disclose such information in the context of a responsible gambling support request or a similar interaction.
The majority of the Personal Data we hold is provided directly by you during:
Certain Technical Data and Behavioural Data is collected automatically through your use of the Platform, including through Cookies, server logs, and analytics tools. This data is collected whether or not you are a registered User.
We may receive Personal Data about you from third-party sources, including:
The Company processes your Personal Data on the following legal bases:
We use your Personal Data for the following specific purposes:
Marketing Communications: We will only send you promotional emails or notifications if you have opted in. You may unsubscribe from marketing communications at any time by contacting our support team. Withdrawal of marketing consent will not affect receipt of essential service communications.
milion88 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We may, however, share your Personal Data with third parties in the following circumstances:
We engage reputable third-party service providers to perform functions on our behalf, including payment processing (e.g., DuitNow, FPX integrations), identity verification, fraud screening, platform analytics, cloud hosting, and customer support software. These providers act as Data Processors and are contractually bound to process your data only on our instructions and to maintain appropriate security standards.
We may disclose Personal Data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, a valid legal process (such as a court order or subpoena), or where disclosure is necessary to protect the rights, property, or safety of the Company, our users, or the public.
In accordance with our gaming licence requirements and applicable international anti-money laundering standards, we may share transaction data and identity information with relevant financial intelligence units or licensing authorities where we are legally required or compelled to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of our business, Personal Data held by the Company may be transferred to the successor entity as part of that transaction, subject to the acquiring entity assuming the data protection obligations set out in this Policy.
Where you accessed milion88 via an affiliate or referring partner, we may share limited account confirmation data (such as registration and deposit status) with that partner for commission calculation purposes. No sensitive financial or identity data is disclosed to affiliate partners beyond what is strictly necessary for this purpose.
The Platform uses Cookies and similar tracking technologies to operate effectively, analyse usage, and personalise your experience. A Cookie is a small text file stored on your device when you visit a website. We use the following categories of Cookies:
You may control or disable non-essential Cookies through your browser settings at any time. Please note that disabling certain Cookies may affect the functionality of the Platform. For detailed guidance on managing Cookies in popular browsers (Chrome, Firefox, Safari, Edge), please refer to your browser's help documentation.
We retain your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following retention periods apply as general guidance:
Following the expiry of the applicable retention period, Personal Data will be securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
The Company implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:
Despite these measures, no system of data transmission or storage can be guaranteed to be 100% secure. In the unlikely event of a Personal Data breach that poses a risk to your rights and freedoms, we will notify affected Users without undue delay and in accordance with our regulatory obligations.
As an internationally licensed online gaming platform, milion88 operates infrastructure that may involve the transfer of Personal Data across international borders — including to countries that may not have data protection laws equivalent to those in your home jurisdiction.
Where Personal Data is transferred internationally, the Company takes reasonable steps to ensure that appropriate safeguards are in place, including contractual data protection obligations with receiving parties and the application of security standards consistent with those described in Section 10 of this Policy.
For Malaysian Users, please note that your Personal Data may be processed on servers located outside Malaysia. By using the Platform, you acknowledge and consent to such transfers, subject to the safeguards described herein.
Subject to applicable law and the Company's legitimate interests and legal obligations, you have the following rights with respect to your Personal Data held by milion88:
You have the right to request a copy of the Personal Data we hold about you, along with information about how it is being processed. We will respond to verified access requests within 30 days.
You have the right to request correction of inaccurate or incomplete Personal Data we hold about you. Most account details can be updated directly within your Account dashboard; for KYC-related corrections, please contact support.
You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (where consent is the legal basis). Note that legal and regulatory retention obligations may prevent full deletion in some cases.
You have the right to request that we restrict processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of our legitimate grounds.
Where processing is based on your consent or on a contract, you have the right to receive a copy of the Personal Data you provided in a structured, commonly used, machine-readable format, and to transmit that data to another controller.
You have the right to object to processing of your Personal Data carried out on the basis of legitimate interests, including profiling. You may also object to direct marketing at any time by contacting our support team.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal. To withdraw consent, contact our support team via Live Chat or email.
To exercise any of these rights, please contact our Data Protection team using the contact details in Section 16. We will verify your identity before processing any rights request. We aim to respond to all requests within 30 days; complex requests may take up to 60 days, in which case we will notify you of the extension and the reason.
The milion88 Platform is strictly for individuals aged 21 years and above. We do not knowingly collect Personal Data from any person under the age of 21. If you are under 21, you must not use or attempt to access the Platform.
If we become aware that Personal Data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and permanently close the associated Account. We may report such instances to relevant authorities where legally required.
If you are a parent or guardian and believe that a minor under your care has created an Account on the Platform, please contact us immediately using the details in Section 16 of this Policy so that we can take appropriate action.
🔞 Age Verification: All Users are subject to mandatory KYC age verification before their first withdrawal. milion88 uses government-issued photographic identification — including Malaysian MyKad — to confirm that every withdrawing User meets the 21+ minimum age requirement.
The Platform may contain references to third-party services (for example, payment providers such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX). While we select our payment and service partners carefully, milion88 is not responsible for the privacy practices or data protection standards of any third-party service once you have left the Platform or are interacting directly with that third party.
We encourage you to review the privacy policies of any third-party services you use in connection with your Account, particularly your chosen payment provider, before sharing any personal information with them.
We may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory guidance, our data processing activities, or the services we provide. Where changes are material, we will notify registered Users via email or an in-platform notification at least seven (7) days prior to the changes taking effect.
The "Last Updated" date at the top of this document indicates when the current version of the Policy was adopted. We recommend reviewing this Policy periodically. Continued use of the Platform following notification of a material change constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or would like to raise a data protection complaint, please contact the milion88 Data Protection team through the following channels:
We aim to acknowledge all privacy-related queries within 24 hours and to resolve substantive data rights requests within 30 days. Where a request is complex or involves a high volume of data, we may extend this period by up to a further 30 days and will notify you accordingly.
If you are dissatisfied with our handling of your Personal Data or our response to a rights request, you have the right to raise a complaint with the relevant supervisory authority in your jurisdiction. milion88 will cooperate fully with any such investigation.
Data Protection Assurance: milion88 does not sell your personal data. We do not share it with advertisers. We use it only to provide and improve our services, comply with our legal obligations, and keep you informed about your Account and relevant promotions where you have consented.
Six concrete commitments milion88 makes to every player on this platform
milion88 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used to operate our services — nothing else.
All data in transit is protected with industry-standard SSL/TLS encryption. Sensitive stored data — including KYC documents and financial records — is encrypted at rest.
Access, correct, export, or request deletion of your data at any time. Our 24/7 support team processes data rights requests promptly — typically within 30 days of verification.
We collect only the personal data we genuinely need to provide our services and meet our legal obligations. We do not ask for information we don't use.
Where we share data with service providers — payment processors like DuitNow, FPX, and Malaysian bank partners — they are bound by strict contractual data protection obligations.
We notify you when this Policy changes. We explain our data practices in plain English. We will never bury important data-handling practices in impenetrable legal language.
Our multilingual support team is available around the clock to help you understand your data rights, submit a request, or raise a concern about how your information is handled.
For players aged 21 and above only. Gambling involves financial risk. Please play responsibly.